300 coffees, 200 bottles of water...

When the idea of using St Ermin’s Hotel as an official press lounge for the Royal Wedding was initially discussed, my many years experience told me I was mad to say yes. The hotel would have only just opened, and I was inviting the world’s press to take up residence for a day. However I had and still do, great faith in our product and team – so agreed on the spot. One of St. Ermin’s’ main points of difference is its attitude towards service – difficult to sum up in words,