Rest Assured COVID 19 Measures
Our mantra has always been “A home to you, but a hotel to us” and with all that is going on this attitude has only deepened. Here are just some of procedures we have put in place to ensure your time at St. Ermin’s is relaxed and enjoyable.
Mobile Check-in - no need to get close to front desk.
By using the app the time spent checking-in is reduced. You will need to enable push notifications to get your “Room is Ready” notification. (Bonvoy Members only)
Social distancing markers in all public areas.
You’ll see signs and shields throughout the hotel promoting physical distancing and encouraging guests to follow social distancing recommendations.
Perspex screens on front desk.
Allows us to be social, but also distanced according to government guidelines.
Masks for our teams - and you as well
Everyone working at the hotel will be wearing the appropriate PPE clothing. To comply with Government regulations we ask all guests to sport a mask in public areas, you’ll find one in your room incase you’ve forgotten to pack one.
Temperature checks for everyone entering the building.
All of our colleagues, suppliers and contractors have their temperature taken before entering. If you would like to check yours please ask a member of staff.
Enhanced cleaning programme
Our Housekeeper Ankica has put together a 98 point cleaning procedure for guest rooms and public spaces.
Your bedroom will be serviced every second day in order to minimise the risk of Covid transmission. We appreciate this is a change to our normal service and we would like to offer a choice of one of the following as a gesture:
• 1000 Marriott Bonvoy Bonus Points
• 2 cocktails per stay
• Donate the saving to the NHS “Nights on Us” Program (An initiative that offers discounted and free stays to frontline workers).
Hand sanitising stations
There are hand sanitising stations throughout the public spaces of the hotel, please use regularly.
Socially distanced tables
Wherever guests can enjoy something to eat and drink, we’ve reconfigured the tables and chairs in accordance with government guidelines.
Menus & Hotel information
To avoid handling papers you will find QR codes displayed around the hotel to explore menus and hotel information.