St Ermins Family

Kids Concierge

Kids Concierge at family friendly St. Ermin’s Hotel.

St. Ermin’s’ approach of treating everyone as an individual and making them feel special has seen businessmen, couples and of course families call the hotel home. The hotel knows that happy children make for relaxed grown ups, so now that London has reopened and waiting to be explored, the hotel has launched its Kids Concierge service, dedicated to keeping children entertained and adults reassured. There’s fun and adventures to be had both inside the hotel and out, thanks to its location in the heart of historical London

The hotel, ably assisted by Buzz the Bee, has created a family friendly hotel experience that will appeal to adults and children alike.

Accommodation to suit everyone.

St. Ermin’s’ wide collection of family friendly rooms and suites has been created with families in mind, including four-legged family members. With two beds and two bathroom, Family Rooms are ideal for the travelling family and for those wanting that little more space. St. Ermin’s has two new Family Suites particularly suited to families of 6. These don’t just have comfy beds and two bathrooms, Buzz the Bee has furnished them with a sofa bed, teepee and a collection of children’s books. 
Choose your stay

In-room essentials.

To help out parents, rooms are equipped with baby and toddler essentials which can be pre-ordered free of charge, meaning cars will be less packed or no one has to board a train carrying a high chair. There will also be an additional collection of items, which guests can pre-order at the time of booking, that will be charged for separately, allowing the family to pack more exciting objects than baby food.

The hotel also provides really useful information such as numbers for a doctor and nearest Casualty, just in case they are needed. Better to be prepared. 
Going on holiday is all about having fun, especially after months of lockdown and limited travel. There is loads to do at St. Ermin’s even before you’ve stepped outside to explore. Buzz the Bee recommends:

Bee & Bee Hotel

Head up to the hotel’s third floor and watch Buzz’s mates, safely behind glass, at work making honey.

Become a spy for the day

St. Ermin’s has a long association with spies, in 1950’s the spy Guy Burgess (part of the infamous Cambridge five) handed over secret papers to his Russian counterpart in the Caxton Bar, as well as Churchill and MI5 using the hotel during WW2. Children can take on their own spy mission and crack clues around the hotel with the reward of a secret spy pass that will get them a cocktail in Caxton Bar (where spies used to meet).
Exploring a new city has never been more tempting and you can’t beat London for its rich history, culture and wide variety of restaurants. Buzz has put together this list of destinations that can be enjoyed by family members of all ages and number of legs. Here's a few:

Peter Pan Gardens, Kensington Gardens

A lovely stroll from the hotel up past Buckingham Palace, through Hyde Park, along the Serpentine (lake) and into Kensington Gardens

Buckingham Palace and the Changing of the Guard

Mondays, Wednesdays, Fridays and Sundays; every day in June and July

Stroll along the river

North or south bank, though the south bank has street artists, buskers and street food

St James’s Park

Feed the ducks, enjoy an ice cream

London Transport Museum

Free for under 17s - 20 minute walk through Trafalgar Square and into Covent Garden

Natural History Museum / Science Museum

Both free entry, a couple of stops on the District Line from St James’s Park tube - right by the hotel


Perhaps the most famous toy shop in the world; free entry though leaving can be expensive; Regent street is a 15 minute walk through St James’s Park, across the Mall and Piccadilly

Take a row boat

On the serpentine in Hyde Park - 20 minutes walk and then £29 for an hour for a family of 4

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A Kids Concierge service, dedicated to keeping children entertained and adults reassured. 
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Caxton Bar

A relaxed informal environment for drinks and informal bar meals. 
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Canine Concierge

We’ve put together this list of local attractions to keep two and four-legged guests busy and happy throughout their stay.
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Afternoon Tea

Quintessential London Afternoon Tea. Served in relaxed and stylish surroundings.
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Caxton Grill

From rooftop to restaurant. Modern European food, founded on first class seasonal ingredients.
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Bees & Kitchen Garden

St. Ermin’s’ roofs are literally alive with activity, bees producing honey and a kitchen garden providing fresh produce.